Reference

Where l86 Keeps Its Account and Payment Terms

This page holds the terms, data practice and payment policy that sit behind every account on l86 — from how bKash, Nagad and Rocket transactions are handled to how your account details are stored.

Account TermsPayment PolicyData HandlingSupport Access
l86 Where l86 Keeps Its Account and Payment Terms
YOUR DATA, HANDLED

How We Manage Data, Access And Retention

Data We Collect

We collect the account details you provide at signup plus transaction records from bKash, Nagad or Rocket payments, used only to run your wallet and verify your identity.

Cookie Use

Cookies keep your session active across the lobby and remember device preferences; you can manage cookie settings from your browser or app settings menu at any time.

Account Security

Login is protected through OTP verification tied to your registered mobile number, and we flag unusual device access for a manual review before allowing withdrawal actions.

Requesting Changes

Contact our support desk to request a copy of your data, ask for a correction, or close your account — we log every request and respond through the channel you used to reach us.

REACH US DIRECTLY

Get A Straight Answer On Any Clause

Live Chat Open live chat from your account dashboard when you need a clause explained in plain terms — useful if a bKash or Rocket transaction doesn't match what our terms describe.
Support Email Send a written request through our support email if you want a documented answer on data handling, account closure or a payment policy question tied to your wallet.
Account Help Desk Use the in-account help desk to raise a verification query — this is the same channel that handles OTP issues, login disputes and withdrawal checks.

Legal Questions Bangladesh Players Ask Us

Yes, we keep a record of wallet transactions tied to your account so deposits and withdrawals through bKash, Nagad or Rocket can be verified if a dispute comes up.

You can request account closure and data deletion through our support desk, though some transaction records may be retained where local law requires it.

Access depends on your local law and whether your region is currently eligible for the service, so this isn't the same in every location.

We match the mobile number and wallet details used for bKash, Nagad or Rocket against your account registration before a withdrawal is processed.

Reach our support desk through live chat or email, and reference the transaction date and wallet used so the query can be checked against our payment policy.

We only share account data where required to process a payment through bKash, Nagad or Rocket, or where local law requires disclosure to a relevant authority.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.